Although ethics, power and profit all appear to lead companies in opposite directions, these elements require different levels of commitment on behalf of organizations:
While the search for profit is about efficiency and growth, power focuses on how to influence and control others; ethics, however, provides guidelines on being accountable for actions taken or decisions made. Historically, many businesses view power as a tool for maximizing profits and define ethics as a cost. This thinking creates a struggle within companies to find balance, so the common belief exists that businesses must choose between “doing well” or “doing good” to achieve success. This perception is becoming less tenable.
Redefining Profit beyond Short-Term Earnings
One of the most important items for any business is profit; without it, the business cannot survive as a viable entity. However, it is important to understand that pursuing profit at the expense of employees, customers and society can become problematic for a company. Companies that only have a focus for short-term profits reduce the trust level, as well as the overall stability of their company, as they are more likely to take shortcuts and not invest appropriately in long-term type efforts.
Companies that invest in “ethical” practices (such as paying fair wages/salaries, providing safe products/services to customers, and providing honest and accurate marketing communications to customers) may initially incur higher levels of expense, but in reality these companies typically end up limiting risk exposure, developing loyalty to their brand and providing long-term sustainable levels of profitability. Therefore, from this perspective, one can conclude that ethics enhance and strengthen profits instead of weaken.
Power as Responsibility, Not Domination
Large corporations will have power over the way we act and interact within society; they influence politics and the economy in such a way as to impact millions of lives. The ethical issue at hand is not if companies should wield power, but rather how that power is to be used. The misuse of power (power used solely for self-interest), can lead to societal exploitation, environmental devastation, and income disparity. If companies choose instead to exercise their power through ethical accountability, transparency, and with respect to their stakeholders, they can create significant positive change while simultaneously achieving commercial success.
Ethics: A strategic asset
Companies often mischaracterize the ethical obligations they hold as being a hindrance; however, ethics can serve as a significant strategic advantage. Companies that engage in ethical practices tend to attract and retain superior talent; consumers tend to trust these companies more; and, companies with a reputation for high integrity are usually able to weather crises better than those without. Companies that choose to conduct business in an ethical manner also tend to make decisions with a long-term orientation, enabling them to create value for all stakeholders while maintaining their fiscal responsibility.
Real-World Limitations and Trade-Offs
Though appealing, an ethical balance among ethics, power, and profit is challenging to achieve. Real constraints exist because of market pressures, investor expectations, and the complexity of global supply chains. To maintain this balance, some companies make ethical decisions with short-term profit reductions/outcomes as trade-offs; if the company does not achieve this balance, the company may violate its own commitment to ethical conduct when under pressure. Although it is impossible to achieve perfection regarding ethical conduct, it is still very important for businesses to show consistency and be held accountable.
Is it feasible?
Yes, if the company meets certain conditions. In order for an enterprise to combine (integrate) ethics and profits with power, senior management must: 1) have a long-term focus on creating value (long-term vs. short-term gain); 2) consider all stakeholders as business partners; and 3) view its power as a privilege or responsibility. The balance of ethics, power, and profit must be regularly (continually) reassessed to ensure it remains valid over time as the marketplace and society changes. Companies may not be perfect or completely ethical, but they can still align their desire to exert influence or generate profit with a legitimate desire to support the greater social good.
Final Thoughts
Ethics, profit, and power are not incompatible. When these three concepts are thoughtfully aligned, they can work together to create value for a company and the marketplace at large. Therefore, the greatest challenge is (not 1 determining which one of these concepts you will pursue, but 2) redefining how success should be defined to include all three concepts.
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